Theft protection + digital bike passport

Always on your bike.
Everything
sorted.

One Frame-ID on your bike — and you always have access to theft protection, roadside assistance, insurance and your digital service book. Whatever happens.

Order your Frame-ID →
From €12.95
JUST BOUGHT A BIKE?
Your Velopass is ready

Your bike shop or manufacturer has already applied a Frame-ID to your bike. Got an email from Velopass? Then your Velopass is ready — choose a password and you're set. No email yet? Scan the Frame-ID on your bike and set everything up in one go.

Open your Velopass →No email? Scan your Frame-ID →
No Frame-ID yet?
Order your Velopass Frame-ID

From €12.95. Instantly protected via your digital bike passport.

View the bundles →
Second-hand bike with Frame-ID?
The passport moves with you. In your name.

Bought a second-hand bike with an existing Velopass Frame-ID? Register it in your name — the passport simply transfers.

Start transfer →
Bike stolen or missing? → Read what to do next
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+200,000 cyclists  ·  1,666+ shops
Velopass Frame-ID on a bike frame
Scan → access to everything

The Velopass Frame-ID

Your bike's digital key.One scan. Everything sorted.

One Frame-ID on your frame, a world of possibilities in your pocket.

Always in the right place.Whether your dealer fits the Frame-ID at purchase or you stick it on yourself after an online order: it's designed to stay indestructibly on your frame for a bike's entire life.
Instant access to everything.Scan the QR code for instant access to your digital passport. Your insurance and roadside assistance are always at hand, and you book a service at your bike shop in just a few clicks.
Tied to the frame.The Frame-ID belongs to the bike, not the person. When you sell, you transfer the history and protection with ease. The Frame-ID stays on the frame, the data moves with it.

Unsure about a second-hand bike? Scan the Frame-ID or search by frame number and instantly see whether a bike is registered in the Velopass register.

Check a bike →

Everything in one place

One Frame-ID. A whole bike life sorted.

Theft protection

1,666+ bike shops scan automatically through their point-of-sale system. Cyclists and police who scan the QR also see right away that your bike is being looked for.

Your bike. SECURED.

The Velopass register is European and connected to the official national registers. In Belgium it is linked to MyBike. In France, bikes identified by a French Velopass shop carry a "VP" Frame-ID and are registered in the FNUCI, through our APIC approval.

Bike stolen or missing? Read what to do →

Your digital service book

Every service and every repair: documented and always at hand. Selling your bike? A complete service history raises its resale value.

Load your Velopass into Apple Wallet or Google Wallet. It's always on your phone. No app, no login at the counter.

Managed by your Velopass bike shop — the expert who knows your bike. Show your Wallet at every visit, even at another shop when you're travelling.

Velopass digital pass in Apple Wallet showing bike photo, brand, model, frame number and QR code

Roadside assistance

Optional

Breakdown on the road? Help is one scan away. Instant access to roadside assistance, with no searching and no waiting. Already have a roadside assistance subscription? Add it to your Velopass so everything is in one place.

Insurance

Optional

Take out bike insurance straight from your Velopass, in just a few clicks. Already insured? Add it to your Velopass so everything is in one place.

Worry-free ownership

Everything about your bike in one place: specs, warranty, full service history and active services. Selling your bike? Transfer the passport to the new owner in one click. Your investment keeps its value, for life.

Got an invitation?

Your Velopass is ready

Your bike shop has applied the Frame-ID and registered your bike in your name. All you need to do is choose a password.

1

Check your email

You've received an invitation from your bike shop via Velopass. Click the link in that email to open your Velopass.

2

Choose a password

Your details are already filled in. Just pick a password and your Velopass opens.

3

Your Velopass is ready

Theft protection, roadside assistance, insurance and your digital service book — all accessible via one scan of the QR code on your Frame-ID.

Open your Velopass

No Frame-ID yet

Order your Velopass Frame-ID

One Frame-ID per bike activates your digital passport for its entire lifetime. For a single bike or the whole household. One-time purchase: no subscription, no hidden costs.

The three Velopass Frame-ID sleeves: Solo, Duo and Family
Solo
Duo
Family
Velopass Frame-ID sticker with QR codeThis is what the Frame-ID looks like: 25 x 25 mm, with a unique code and QR.

Via a bike shop

Drop by a Velopass bike shop near you. The shop keeps Frame-IDs in stock, applies one to your bike on the spot and registers it straight away in your name. You ride out, sorted.

Find a bike shop near you

Via the Velopass webshop

Order a Frame-ID directly from Velopass, delivered to your door. Apply it yourself and register via velopass.com. Ideal if there's no Velopass shop nearby, or for international orders.

Order via the Velopass webshop →

Always on your bike. Everything sorted.

Your Velopass is active. Theft protection, roadside assistance, insurance and your digital service book — all accessible via one scan of the QR code on your Frame-ID.

The Velopass Community

Your bike is never alone.

1,666+ shops, cyclists and police are part of the Velopass Community. Someone scans your Frame-ID? You get notified right away.

Bike stolen or missing? Follow our step-by-step guide →

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Second-hand bike with Frame-ID

The passport comes with it. In your name.

Bought a second-hand bike with an existing Velopass Frame-ID? You can easily transfer the digital passport to your name. The neutral bike history (service visits, repairs and warranty data) comes with it. Personal services such as roadside assistance and insurance you activate yourself. Invoices, prices and personal photos stay private with the previous owner.

1

Scan the QR code on the Frame-ID

Scan the QR code on the Frame-ID of your second-hand bike.

2

Request the transfer

The previous owner automatically receives a request. After their confirmation, the bike is officially in your name.

3

Your Velopass. Your bike.

The digital passport is now yours. You get a neutral timeline of the bike's events. Roadside assistance, insurance and active services you activate yourself in a few clicks.

FREQUENTLY ASKED QUESTIONS

Everything you want to know

Don't see your question? Reach out via WhatsApp or email support@velopass.com

First of all, that's not easy: the Frame-ID is designed to break apart on removal attempts — the material crumbles into pieces and also damages the frame's paint. Every attempt leaves clear traces.

But even if someone succeeds: at registration we also store the brand and frame number of your bike. Your bike stays traceable through that combination — just like a car without a licence plate can still be found via its chassis number. The Frame-ID just makes it faster and easier.

On top of that, Velopass blocks any attempt to re-register a bike that's already known, based on the brand + frame number combination. A thief therefore cannot re-register your bike under their name.

Want to check if your bike is registered? Search by brand + frame number on Bike check →

Yes. Order a new Frame-ID through our webshop or at a Velopass bike shop near you. Once it arrives, log in to your Velopass, select the bike and click 'Replace Frame-ID'. Your bike history and all active services stay intact.

Log in to your Velopass, select the bike and click 'Transfer ownership'. You'll receive a PIN by email. Share that PIN with the new owner — they enter it and the bike is registered in their name. The full bike history transfers with it — only your personal details and private photos stay private.

You can use your Velopass code to also register your bike in MyBike, the Belgian national bike register. That way you're doubly protected — both in the Velopass Community and in the official register.

They are two different numbers. The frame number is the serial number the manufacturer has engraved on your bike's frame. The Velopass code is on the Frame-ID stuck to your bike and gives access to your digital passport. On bikesearch.velopass.com you can search using either.

Velopass is an approved bike identification operator, listed by APIC. In France, bikes identified by a French Velopass shop receive a Frame-ID whose code starts with "VP" — specific to the French market — and are registered in the FNUCI (Fichier National Unique des Cycles Identifiés), in line with the French mobility law (loi LOM). Your digital Velopass passport and your official registration are one and the same.

These are the three statuses in the Velopass Community:
•ALL CLEAR: the bike is registered and not reported missing. All good.
•REPORTED: the owner has actively reported the bike. The community is helping look.
•NOT REGISTERED: the bike is not in the Velopass database and is not yet protected.

Engraving has nearly disappeared — and rightly so. Modern carbon or aluminium bikes get damaged by an engraving machine. On carbon, engraving is even fatal to the frame structure. E-bikes also have internal cables running through the tubes.

In the past, your national ID number was engraved — that's a privacy risk. Your personal ID was literally visible on your bike.

The Velopass Frame-ID replaces this entirely:
•No damage to the frame — the sticker adheres, it doesn't scratch
•No personal data on the sticker — anyone scanning sees only the status (free or reported), never your data
•Tamper-resistant — the material crumbles to pieces if someone tries to remove it
•Transferable — at resale you hand over the digital passport to the new owner, without re-registering
•Digital passport — proof of purchase, serial number and maintenance history all in one place

The app in the App Store and Google Play is the Velopass Pro app — exclusively for bike shops. As a cyclist you log in via velopass.com. Click 'Log in' top right or go to app.velopass.com/login.

Two steps. Before the purchase: check the bike's status on bikesearch.velopass.com — that way you're sure the bike isn't reported stolen or missing. After the purchase: ask the previous owner to transfer ownership to you via their Velopass account. Then the bike is officially in your name.

If your bike was registered through a Velopass bike shop, that shop is already linked automatically. Want to pick another shop or add a shop? Do it in your Velopass account under 'My bike shop'. You can change this at any time.

There are two situations where registration works differently:

Does your Velopass code start with VP? Then you most likely bought it in France. In France, bike registration is required by law and must be done by the seller — the bike shop. The shop registers the bike at sale; you can't do this yourself online. Contact your bike shop if registration hasn't happened yet.

Is it a lease bike? Lease bikes are registered in the leasing company's name (Joule is an exception — there you do have your own account). In that case you don't have your own Velopass account, but the bike shop can read your bike and add maintenance. Is your bike lost or stolen? Report it to the leasing company — they can mark the bike as missing.

Any other questions?

Our team is happy to help.

Get in touch →