Theft protection + digital bike passport

Always on your bike.
Everything
sorted.

One Frame-ID on your bike — and you always have access to theft protection, roadside assistance, insurance and your digital service book. Whatever happens.

Bike stolen or missing? → Read what to do next
LV
MP
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+200,000 cyclists  ·  1,822+ shops
Velopass Frame-ID on a bike frame
Scan → access to everything
SECURED

The Velopass Frame-ID

Your bike's digital key.One scan. Everything sorted.

One Frame-ID on your frame, a world of possibilities in your pocket.

Always in the right place.Whether your dealer fits the Frame-ID at purchase or you stick it on yourself after an online order: it's designed to stay indestructibly on your frame for a bike's entire life.
Instant access to everything.Scan the QR code for instant access to your digital passport. Your insurance and roadside assistance are always at hand, and you book a service at your bike shop in just a few clicks.
Tied to the frame.The Frame-ID belongs to the bike, not the person. When you sell, you transfer the history and protection with ease. The Frame-ID stays on the frame, the data moves with it.

Everything in one place

One Frame-ID. A whole bike life sorted.

Theft protection

1,822+ bike shops scan automatically through their point-of-sale system. Cyclists and police who scan the QR also see right away that your bike is being looked for.

Your bike. SECURED.

Also linked to MyBike, the Belgian national bike register.

Bike stolen or missing? Read what to do →

Your digital service book

Every service, every repair — documented and always at hand. Selling your bike? A complete service history raises its resale value.

Load your Velopass into Apple Wallet or Google Wallet — it's always on your phone. No app, no login at the counter.

Managed by your Velopass bike shop — the expert who knows your bike. Show your Wallet at every visit, even at another shop when you're travelling.

Velopass digital pass in Apple Wallet showing bike photo, brand, model, frame number and QR code

Roadside assistance

Optional

Breakdown on the road? Help is one scan away. Instant access to roadside assistance — no searching, no waiting. Already have a roadside assistance subscription? Add it to your Velopass so everything is in one place.

Insurance

Optional

Take out bike insurance straight from your Velopass — in just a few clicks. Already insured? Add it to your Velopass so everything is in one place.

Worry-free ownership

Everything about your bike in one place — specs, warranty, full service history and active services. Selling your bike? Transfer the passport to the new owner in one click. Your investment keeps its value, for life.

Got an invitation?

Your Velopass is ready

Your bike shop has applied the Frame-ID and registered your bike in your name. All you need to do is choose a password.

1

Check your email

You've received an invitation from your bike shop via Velopass. Click the link in that email to open your Velopass.

2

Choose a password

Your details are already filled in. Just pick a password — and your Velopass opens.

3

Your Velopass is ready

Theft protection, roadside assistance, insurance and your digital service book — all accessible via one scan of the QR code on your Frame-ID.

Open your Velopass

No Frame-ID yet

Order a Velopass Frame-ID

One Frame-ID activates your digital passport for the entire lifetime of your bike. One-time purchase — no subscription, no hidden costs.

Via a bike shop

Drop by a Velopass bike shop near you. The shop keeps Frame-IDs in stock, applies one to your bike on the spot and registers it straight away in your name. You ride out, sorted.

Find a bike shop near you

Via the Velopass webshop

Order a Frame-ID directly from Velopass — delivered to your door. Apply it yourself and register via velopass.com. Ideal if there's no Velopass shop nearby, or for international orders.

Order via the Velopass webshop →

Always on your bike. Everything sorted.

Your Velopass is active. Theft protection, roadside assistance, insurance and your digital service book — all accessible via one scan of the QR code on your Frame-ID.

The Velopass Community

Your bike is never alone.

1,822+ shops, cyclists and police are part of the Velopass Community. Someone scans your Frame-ID? You get notified right away.

Bike stolen or missing? Follow our step-by-step guide →

Kaart laden...

Second-hand bike with Frame-ID

The passport comes with it. In your name.

Bought a second-hand bike with an existing Velopass Frame-ID? You can easily transfer the digital passport to your name. The neutral bike history (service visits, repairs and warranty data) comes with it. Personal services such as roadside assistance and insurance you activate yourself. Invoices, prices and personal photos stay private with the previous owner.

1

Scan the QR code on the Frame-ID

Scan the QR code on the Frame-ID of your second-hand bike.

2

Request the transfer

The previous owner automatically receives a request. After their confirmation, the bike is officially in your name.

3

Your Velopass. Your bike.

The digital passport is now yours. You get a neutral timeline of the bike's events. Roadside assistance, insurance and active services you activate yourself in a few clicks.

FREQUENTLY ASKED QUESTIONS

Everything you want to know

Don't see your question? Reach out via WhatsApp or email support@velopass.com

Any other questions?

Our team is happy to help.

Get in touch →